www.vanellaindia.com/India will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of India”.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
Delivery timing of the product is 2 business days for India.
Orders that will be placed after business hours i.e. 8 am to 6 pm, consequently in this case, orders will be accepted next business day.
Shipment time could be delayed beyond the provided time if the provided address is not correct and complete.
International Orders
- We provide a safe and secure shipping option across the globe via India Post. We make sure that the products reach their destinations in a timely manner. We also provide tracking information to ensure that you can track the progress of your order.
- International orders are simple and secure. You can pay through Bank Transfer, debit/credit cards, apple pay or through PayPal (available under Wallets of Razorpay). For Bank Transfer, simply reach out to us and we’ll guide you through the process.
- We charge International Shipping based on your location.
- Shipping charges are automatically added to your order at the time of checkout.
- No cancellation requests are accepted once the order is Shipped.
- We usually dispatch the products within 2-3 working days. Products usually take 7-15 days to reach you after the dispatch, depending on your order. We ship via India Post.
- We try to dispatch the order as soon as possible but there may be a slight delay because of unavoidable circumstances. In case of delay (product not dispatched within estimated time period), you can contact us.
- Once your order is shipped, you will be provided a fully trackable tracking number.
- For any other queries, please email [email protected] and one of our team members will get in touch with you within 24 hours. Please note our office timings are Monday -Saturday 10 AM- 6PM Only.
- No exchange / return is applicable on international orders. For any queries please feel free to contact us before you place an order.
- *As the recipient, you are liable for all import duties, customs, VAT and any other local sales taxes levied by the country we are shipping to; payment of these might be required to release your order from customs on arrival.